Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

2. Personal Data We Collect

When you submit an enquiry, we may collect the following personal data:

• Name
• Email address
• Phone number (if provided)
• Company details (if applicable)
• Any other information you choose to provide in your message

We may also collect limited technical information (such as IP address, browser type, and cookies) to improve website performance and security.

3. Lawful Basis for Processing

Under GDPR, we process your personal data based on:

• Consent – when you provide your details voluntarily.
• Legitimate interests – to respond to enquiries and improve our services.
• Legal obligations – if required by law.

4. How We Use Your Data

We use your data to:

• Respond to your enquiry
• Provide information, products, or services you request
• Keep records of communications
• Improve our website and services

We will not use your information for marketing purposes unless you have explicitly opted in.

5. How We Share Your Data

We do not sell or trade your data. Your information may only be shared:

• With service providers who support our operations (e.g., hosting, email services), under strict confidentiality agreements
• Where required by law or regulatory authorities

6. Data Retention

We will retain your enquiry details only for as long as necessary to fulfil the purpose it was collected for, or as required by law. Typically, enquiry emails are retained for 1 month (unless you have consensually opted in to email communications) before being securely deleted.

7. International Data Transfers

If your data is transferred outside the UK/EU, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses or equivalent measures.

8. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with your local data protection authority

9. Cookies and Tracking

Our website may use cookies or similar technologies to improve functionality and analyse usage. You can manage your cookie preferences through your browser settings.

10. Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, disclosure, or misuse.

11. Contact Us

For any questions, concerns, or to exercise your GDPR rights, please contact: